Privacy Policy

Last Updated: July 16, 2026

Tip Top Accounting and Tax, LLC (“Tip Top Accounting & Tax,” “Tip Top,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit tiptopaccountingandtax.com, submit a Website form, schedule an appointment, communicate with us, or otherwise interact with our online services.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• The Tip Top Accounting & Tax website;
• Website contact and inquiry forms;
• Online appointment-scheduling features;
• Email, telephone, and text communications initiated through the Website;
• Website analytics and similar technologies; and
• Other online services that link to this Privacy Policy.

Once you become a client, additional privacy notices, engagement agreements, consent forms, secure-portal terms, and professional confidentiality requirements may also apply.

If a separate client agreement or legally required financial privacy notice provides greater protection or more specific information, that document will control with respect to the covered client information.

2. Information We Collect

The information we collect depends on how you interact with us.

A. Information You Provide Directly

We may collect information you voluntarily provide, including:

• Your name;
• Email address;
• Telephone number;
• Mailing address;
• Preferred contact method;
• Business or employer name;
• Information about the services you are interested in;
• Appointment dates, times, and scheduling preferences;
• Information included in messages, forms, emails, or voicemails;
• Communication preferences;
• Feedback or testimonials;
• Billing or payment-related information;
• Documents or information submitted through an approved client portal; and
• Other information you choose to provide.

Please do not submit Social Security numbers, taxpayer identification numbers, bank account details, passwords, full tax returns, payroll records, identity documents, or other highly sensitive information through a general Website contact form, ordinary text message, or unsecured email.

When sensitive information is required, Tip Top may provide access to a secure portal or another approved submission method.

B. Information Collected During Client Services

If you engage Tip Top to provide tax preparation, bookkeeping, tax projections, accounting, or related services, we may collect additional information necessary to perform those services.

Depending on the engagement, this may include:

• Social Security numbers and taxpayer identification numbers;
• Dates of birth;
• Information concerning dependents;
• Income and expense information;
• Tax returns and supporting documentation;
• Bank account and payment information;
• Payroll and employee information;
• Business ownership and entity information;
• Financial statements and accounting records;
• Government identification documents;
• Information concerning deductions, credits, assets, debts, or transactions;
• Electronic filing information;
• Records provided by employers, financial institutions, government agencies, or authorized representatives; and
• Other information necessary to fulfill the engagement.

Client information is handled subject to applicable professional obligations, tax-information restrictions, financial privacy requirements, signed engagement agreements, and other applicable laws.

C. Information Collected Automatically

When you visit the Website, we or our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address;
• Browser type and version;
• Device type;
• Operating system;
• General geographic area derived from an IP address;
• Referring website or source;
• Pages viewed;
• Links clicked;
• Date and time of access;
• Time spent on the Website;
• Website navigation and interaction data;
• Cookie identifiers; and
• Information about Website errors, performance, and security events.

This information helps us operate, secure, maintain, and improve the Website.

3. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage, scripts, and similar technologies.

These technologies may be used to:

• Keep the Website functioning properly;
• Remember Website settings or preferences;
• Understand Website traffic and usage;
• Diagnose technical problems;
• Prevent fraud and maintain security;
• Measure the effectiveness of Website content; and
• Improve the user experience.

Some cookies may be placed by third-party service providers, such as Website hosting companies, analytics providers, scheduling platforms, embedded-content providers, or security services.

You can usually control cookies through your browser settings. Blocking or deleting cookies may affect certain Website features.

Where required by applicable law, we will obtain consent before using nonessential cookies or provide additional cookie choices.

Browser-based “Do Not Track” signals are not interpreted consistently across the internet. The Website may not respond to every Do Not Track signal. We will recognize legally required opt-out preference signals where applicable.

4. How We Use Personal Information

We may use personal information to:

• Respond to questions and inquiries;
• Determine whether our services may be appropriate for your needs;
• Schedule, confirm, reschedule, or cancel appointments;
• Communicate about requested or existing services;
• Establish and administer client relationships;
• Prepare tax returns and related filings;
• Provide bookkeeping, tax projection, accounting, and consulting services;
• Request documents or additional information;
• Process invoices and payments;
• Maintain business and client records;
• Send deadline notices, appointment reminders, service updates, or administrative messages;
• Improve the Website, services, and client experience;
• Analyze Website traffic and performance;
• Maintain the security and integrity of our systems;
• Detect, investigate, and prevent fraud, misuse, security incidents, or unlawful activity;
• Enforce our agreements and Website Terms;
• Comply with tax, accounting, professional, regulatory, legal, and recordkeeping obligations;
• Respond to lawful requests from courts, regulators, government agencies, or law-enforcement authorities;
• Establish, exercise, or defend legal claims; and
• Carry out other purposes disclosed when information is collected or authorized by you.

We will not use tax return information for an unrelated purpose unless the use is permitted by law or we have obtained any consent required by applicable law.

5. How We Disclose Personal Information

We may disclose personal information in the circumstances described below.

A. Service Providers

We may provide information to companies that perform services on our behalf, such as:

• Website hosting and maintenance providers;
• Email and communication providers;
• Appointment-scheduling platforms;
• Customer relationship management systems;
• Secure client-portal providers;
• Tax preparation and electronic-filing software providers;
• Bookkeeping and accounting software providers;
• Cloud storage providers;
• Payment processors;
• Information-technology and cybersecurity providers;
• Data backup and document-management providers;
• Analytics providers;
• Professional consultants; and
• Other vendors supporting our operations.

These providers may access information only as reasonably necessary to perform services for Tip Top and are expected to handle information appropriately.

Any disclosure of protected tax return or financial information will be made only as permitted by applicable law, pursuant to an applicable exception, or with any authorization or consent required by law.

B. Government Agencies and Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, subpoena, court order, or government request;
• Fulfill tax filing, electronic filing, reporting, or professional obligations;
• Protect the rights, property, safety, or security of Tip Top, our clients, Website users, or others;
• Investigate suspected fraud, identity theft, misuse, or illegal activity;
• Respond to a security incident; or
• Establish, exercise, or defend a legal claim.

C. Professional Advisors

We may disclose information to attorneys, accountants, insurers, auditors, consultants, or other professional advisors when reasonably necessary to obtain advice, protect our interests, or satisfy business and legal obligations.

D. Business Transactions

Information may be disclosed or transferred as part of a proposed or completed merger, acquisition, financing, reorganization, sale of assets, change in ownership, bankruptcy, or similar business transaction.

Any recipient will remain subject to applicable confidentiality, tax-information, financial privacy, and data-protection requirements.

E. With Your Direction or Consent

We may disclose information when you direct us to do so, authorize the disclosure, or provide consent.

6. Sale and Sharing of Personal Information

Tip Top does not sell personal information for money.

Tip Top does not sell or provide tax return information, sensitive financial information, mobile telephone numbers, or text-message consent information to third parties for their own marketing purposes.

We do not use sensitive client tax or financial information for targeted advertising.

Some privacy laws define “sale” or “sharing” broadly enough to include certain advertising or analytics technologies even when no money is exchanged. To the extent such laws apply to Tip Top, you may request any legally available opt-out by contacting us using the information at the end of this Privacy Policy.

7. Taxpayer and Financial Information

Information obtained in connection with tax preparation, bookkeeping, accounting, or related financial services may be protected by additional federal and state requirements.

Tip Top will use and disclose this information only:

• To provide the services you requested;
• To administer and support the client relationship;
• As authorized or directed by you;
• As permitted by applicable law;
• As necessary to fulfill legal, tax, regulatory, or professional obligations; or
• As otherwise described in a separate engagement agreement, consent form, or financial privacy notice.

A general authorization to contact you through the Website does not constitute consent to use or disclose protected tax return information for an unrelated purpose.

8. Appointment-Scheduling Services

Tip Top may use a third-party scheduling provider, such as Calendly or a similar platform, to allow Website visitors to request appointments.

When you use a scheduling feature, information such as your name, email address, telephone number, appointment selection, time zone, and message may be processed by both Tip Top and the scheduling provider.

The scheduling provider’s collection and use of information are also governed by its own privacy policy and terms.

Please do not include sensitive tax, identity, or financial information in an appointment description or scheduling note.

9. Payment Processing

If online payment options are made available, payment information may be collected and processed by a third-party payment processor.

Tip Top may receive limited transaction information, such as your name, billing address, payment status, transaction amount, and a partial payment-method identifier. We may not receive or store your complete payment card number when payment is processed directly by a third-party provider.

Payment processors maintain their own privacy and security practices.

10. Email and Telephone Communications

When you provide an email address or telephone number, we may use it to:

• Respond to your inquiry;
• Confirm or manage appointments;
• Request documents or information;
• Provide engagement-related updates;
• Send administrative or service messages;
• Communicate about deadlines;
• Send information you requested; or
• Provide other communications related to Tip Top’s services.

You may unsubscribe from nonessential promotional email by using the unsubscribe instructions in the message or contacting us directly.

Even after opting out of promotional communications, we may continue to send non-promotional messages relating to appointments, transactions, legal notices, security matters, or an existing client engagement.

11. Text Messaging

Tip Top will send automated or recurring text messages only where permitted by law and, when required, after obtaining consent.

Text messages may include:

• Responses to inquiries;
• Appointment confirmations and reminders;
• Document reminders;
• Service updates;
• Deadline-related messages; and
• Other communications associated with requested services.

Message frequency may vary. Message and data rates may apply.

You may reply STOP to opt out of future text messages or HELP for assistance. You may also contact us directly to withdraw consent.

Consent to receive text messages is not a condition of purchasing services.

We do not sell mobile phone numbers or text-message consent information to third parties for their own marketing purposes.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries;
• Provide requested services;
• Administer client relationships;
• Maintain tax, accounting, business, and transaction records;
• Comply with professional, contractual, legal, regulatory, insurance, and recordkeeping requirements;
• Resolve disputes;
• Enforce agreements;
• Prevent fraud; and
• Protect our legal rights.

Different categories of information may be retained for different periods.

When information is no longer reasonably necessary, we may delete it, destroy it, anonymize it, or retain it in a restricted form where continued retention is required or permitted by law.

A request to delete information may be denied or limited when retention is required for tax, accounting, legal, professional, security, fraud-prevention, or recordkeeping purposes.

13. Information Security

Tip Top uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.

These safeguards may include access controls, password protections, multifactor authentication, secure portals, encryption, device protections, software updates, data backups, employee or contractor controls, vendor oversight, and incident-response procedures, as appropriate to the nature of the information.

No website, email system, storage system, transmission method, or security measure can be guaranteed to be completely secure. You should use caution when sending information electronically and follow any secure-submission instructions provided by Tip Top.

If we become aware of a security incident affecting personal information, we will investigate and provide legally required notifications when applicable.

14. Your Privacy Choices and Rights

Depending on where you live and which laws apply, you may have the right to request that we:

• Confirm whether we process your personal information;
• Provide access to certain personal information;
• Correct inaccurate personal information;
• Delete certain personal information;
• Provide a portable copy of certain information;
• Restrict or object to certain processing;
• Opt you out of certain targeted advertising, sales, or sharing;
• Provide information about categories of third parties receiving your information; or
• Review or appeal a decision concerning a privacy request.

These rights are subject to legal exceptions and may not apply to information that must be retained for tax, accounting, professional, contractual, security, fraud-prevention, or legal purposes.

To submit a request, contact us using the information at the end of this Privacy Policy.

We may need to verify your identity before fulfilling a request. Verification may require information that allows us to reasonably confirm that the request relates to you.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence of the agent’s authority and may ask you to verify your identity directly.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

15. Protecting Your Information

You can help protect your information by:

• Using the secure client portal or approved delivery method provided by Tip Top;
• Avoiding the transmission of sensitive information through ordinary email, Website forms, or text messages;
• Using strong and unique passwords;
• Protecting access to your email and devices;
• Enabling multifactor authentication where available;
• Confirming unexpected requests for sensitive information directly with Tip Top; and
• Promptly notifying us if you believe your information or account has been compromised.

Tip Top will not ask you to disclose passwords through a general Website form.

16. Third-Party Links and Embedded Content

The Website may contain links to or embedded content from third-party websites and services.

We are not responsible for the privacy, security, content, or practices of third parties. Your interactions with those services are governed by their respective privacy policies and terms.

We encourage you to review a third party’s privacy policy before submitting personal information.

17. Children’s Privacy

The Website and Tip Top’s services are intended for adults and businesses. They are not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through the Website.

A parent, guardian, or taxpayer may provide information concerning a child or dependent when necessary for legitimate tax or accounting services. Such information will be handled as part of the applicable client engagement and not for child-directed marketing.

If you believe a child under 13 submitted personal information directly through the Website without appropriate authorization, please contact us so we can evaluate and address the situation.

18. United States Operations

Tip Top is located in the United States, and the Website is primarily intended for individuals and businesses located in the United States.

If you access the Website from outside the United States, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your location.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, Website features, technology, information practices, service providers, or legal obligations.

When we make changes, we will post the updated policy on this page and revise the “Last Updated” date.

Material changes may also be communicated through an additional Website notice or another appropriate method when required.

Your continued use of the Website after an updated Privacy Policy is posted signifies your acknowledgment of the revised policy.

20. Contact Us

Questions, concerns, or privacy requests may be directed to:

Tip Top Accounting and Tax, LLC

Springfield, Missouri

Email: info@tiptoptaxllc.com

Phone: 417-402-4136

Please do not include Social Security numbers, taxpayer identification numbers, bank account information, passwords, or complete tax documents in an ordinary email requesting privacy assistance.